Terms & Conditions

These terms cover the use of this website and the work we do for clients. They are written to be read rather than to be impenetrable. Where a signed proposal or quotation says something different, that document wins.

Stamford Creative is a web design and marketing business based in Stamford, Lincolnshire, run by James Richardson.

You are welcome to read this site and to quote from it with attribution. The words, design, photographs and code are ours or licensed to us, and may not be copied wholesale or republished as your own.

We try to keep everything here accurate but make no promise that it is complete or current, and nothing on this site is a binding offer or professional advice. Where we link somewhere else, we are not responsible for what you find there.

Every project is quoted in writing before work starts, and the price holds for thirty days. It does not change unless you ask for something outside what was quoted, and if you do, we will tell you what it adds before we do it.

Unless the quotation says otherwise, we ask for a deposit before work begins and the balance on completion, before the site goes live. Invoices are due within fourteen days. Ongoing work such as hosting, care plans and retainers is billed in advance for the period it covers.

Late payment is a nuisance for a small business, so we reserve the right to charge statutory interest on overdue invoices and to pause work until the account is clear.

Projects stall on content far more often than on code. We need the text, images, logins and feedback we ask for, within a reasonable time. If a project goes quiet for more than sixty days we may invoice for the work completed and reschedule the remainder.

You confirm that anything you supply — text, images, logos, fonts — is yours to use, and that using it will not infringe anyone else’s rights.

Once the final invoice is paid, you own the finished website: the design as delivered, the content we wrote for you, and the photographs we took for you. It is yours, outright, with no annual licence and nothing held back.

We keep ownership of the underlying tools, frameworks and techniques we use to build things, which we reuse across projects. Third-party components such as themes, plugins, fonts and stock imagery remain under their own licences, which we will tell you about where they carry a recurring cost.

Unless you ask us not to, we may show the work in our portfolio and describe what we did.

We fix anything that is broken because of our work, free, for thirty days after launch. Beyond that, and for changes, additions or problems caused by someone else editing the site, we are happy to help at our usual rates or under a care plan.

Where we host, we aim for continuous availability but cannot guarantee it, and we are not liable for outages caused by our upstream suppliers. We keep backups, but you should keep your own copy of anything irreplaceable.

Either of us can end a project in writing. If you stop, we invoice for the work done to that point. If we stop, we refund anything paid for work not yet done. Ongoing services can be cancelled with thirty days’ notice on either side — no minimum term, no exit fee.

Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, our total liability for any project is limited to the amount you have paid us for it, and we are not liable for lost profits, lost business or lost data. We strongly recommend you keep your own backups and your own insurance appropriate to your business.

Nothing in these terms affects your statutory rights if you are dealing with us as a consumer.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any part of them turns out to be unenforceable, the rest still stands.